This area is designed to help you quickly resolve issues, find answers, and connect with our support team when needed. Use the tools and features below to ensure a smooth experience on Ranking.game.
1. FAQ Shortcut
At the top of this section, you’ll find a Go to FAQ button. Clicking this button will take you directly to our comprehensive FAQ library, where you can find answers to the most common questions.
The FAQ is the fastest way to resolve most issues independently.
2. Quick Find
The Quick Find feature allows you to search and explore specific support topics with ease. It helps you quickly locate relevant information and solutions.
- Left Panel:
Browse a list of topics related to your query. Each title represents a key support area. - Right Panel:
Selecting a title from the left panel displays the corresponding detailed information and solutions on the right.
Tip: Use clear and precise keywords to refine your search and directly access the solutions you need.
3. Submit a New Ticket
Can’t find the answer in the FAQ or Quick Find sections? Use the Submit New Ticket button, located at the upper-right corner of this page, to contact our support team directly.
How to Submit a Ticket:
- Click the Submit New Ticket button.
- Fill out the ticket form with the following details:
- Support Section: Select the category that best matches your issue.
- Title: Provide a concise title summarizing your request.
- Description: Clearly describe your issue or question. Be as detailed as possible and attach any relevant files or screenshots using the upload option.
- Once completed, click the Submit button to send your request.
Note: Depending on the volume of requests, responses may take up to 72 hours. Please be patient while our support team reviews your case.
Tips for Effective Support Requests
- Be specific and detailed when describing your issue.
- Attach screenshots or additional files to help our support team understand your problem.
- Ensure you select the appropriate Support Section to route your query correctly.
By combining the FAQ, Quick Find, and ticket submission tools, the Support section ensures that all your questions and concerns are addressed efficiently. If you encounter any difficulties, don’t hesitate to reach out—our team is here to help!